US Orders are usually shipped within 3 to 5 business days
from receipt of payment. 

Orders paid for after 2:00 pm Eastern time are posted the following day.

The US Post Office has increased prices again--effective May 12, 2008

US Shipping Options
 

When you order via the shopping cart, you are asked to choose your shipping option from a drop down menu! 
Click on the choices below for an explanation of each!

 

All domestic orders are shipped via
United States Postal Service Priority Mail

I do not use regular First Class mail or Parcel Post shipping click here to find out why!

Please read information on whether you will receive Shipping Notification below!

Please help us get your package to you on time For those customers using PayPal or any type of Credit Card (which is also processed via PayPal) we print our shipping labels directly from the PayPal site.  Please double check your PayPal address or the address you enter in the credit card information.  Make sure it is correct and has your full address, apartment numbers, or other necessary delivery information.  Although we do check to be sure the address is the same as the one you provided on your order form, we may not notice a misspelled street name, missing apartment number, or other missing info.

USPS Priority Flat Rate Option

Our customers have asked us to continue offering the Flat Rate shipping options. 
The Flat Rate shipping options (envelope or box)  CANNOT be used for Soap Gift items or Howard's Woodshop items and some other items that will not fit!

You can use the flat rate shipping option ...

1. For Orders Under $38.00

Wrapped and labeled items are placed in a USPS Priority Flat Rate Envelope This is a flat envelope made of cardstock weight cardboard.**    The rate for any weight to anywhere in the US is $5.55 (which includes a 75 cent handling fee).
********If an item will not fit in the Flat Rate Envelope, there is a note next to that item!

Please Note:  If you choose the flat rate envelope for orders above $38.00--our shopping cart does not know what to do and will add only the 75 cent handling charge.  We then have to email you for the shipping.  The extra payment you have to make then cost us an additional 75 cents in transaction fees which we must tack on to your postage payment. 


2. For Orders under $98.00

Wrapped and labeled items are placed in a USPS Priority Flat Rate Box. The rate for any weight to anywhere in the US is $10.55 (which includes a 75 cent handling fee).

IMPORTANT: Please note the following:

  • **Due to the size and nature of the USPS Flat Rate envelope, we cannot wrap soaps for maximum protection and cannot guarantee that the bars will not get dinged during shipment.  Also, the flat rate envelope is a thin piece of cardboard and, if handled roughly in transit, can tear.  The rules of the USPS regarding flat rate envelopes, do not allow us to reinforce the envelope in any way.  We have shipped hundreds of orders across the country and most of our international orders using this type of envelope and we have had very few problems.  It is a great way to save money on shipping but please understand that if a package is damaged we cannot be responsible for missing or damaged items. These envelopes cannot be insured.
     

  • Flat Rate Shipping charges do NOT include insurance. If you would like your order insured, please order using the USPS Standard Option #2 or #3 below!

 

****For all e-mail orders--We will assume that you want the FLAT RATE OPTION
 
without insurance unless you tell us otherwise.

USPS Standard Priority Shipping Options

These shipping methods can be use for ANY order you place through our shopping cart.

1. USPS Standard Shipping Option

  • The postage is actually calculated by the USPS based on the weight of the package
    and the zone distance from our zipcode 44022.  A 75 cent handling fee is added.

  • This option does NOT include insurance. 

2. USPS Standard Shipping Option with $50.00 Insurance

  • The postage is actually calculated by the USPS based on the weight of the package
    and the zone distance from our zipcode 44022.  A 75 cent handling fee is added.

  • A $1.70 fee is added to the handling fee to cover USPS insurance of up to $50.00
    (The order is insured for the actual cost plus postage up to $50.00)

3. USPS Standard Shipping Option with $100.00 Insurance

  • The postage is actually calculated by the USPS based on the weight of the package
    and the zone distance from our zipcode 44022.  A 75 cent handling fee is added.

  • A $2.15 fee is added to the handling fee to cover USPS insurance of up to $100.00
    (The order is insured for the actual cost plus postage up to $100.00)

If you are placing a large order and would like additional insurance
beyond the $100.00 available, please order via e-mail.
The USPS insurance rates are provided below.

 

US Orders are usually shipped within 3 to 5 business days
from receipt of payment. 

Orders paid for after 2:00 pm Eastern time are posted the following day.

Orders received after 2 pm on Thursdays are shipped the following Week!

SHIPPING NOTIFICATION

Orders paid for via PayPal or Check/Money order will receive an e-mail from the USPS or PayPal to let you know that your orders have been processed for shipping. 

Our Credit Card payments are also processed via PayPal and we print our shipping labels directly from the PayPal site.  Unfortunately, since there is no e-mail address associated with Credit Card payments, Credit Card customers do not receive shipping notices.  We are hopeful that PayPal will resolve this problem.


 

US PACKAGE INSURANCE

The USPS insurance coverage fees are:
$1.70 ................ $0.01 to $50.00
$2.15 ................ $50.01 to $100
$2.60 ................ $100.01 to $200
$4.60 ................ $200.01 to $300
$5.55 ................ $300.01 to $400
$6.50 ................ $400.01 to $500

Although lost or damaged shipments are extremely rare, if you do not request insurance, we will not be held responsible for damaged or lost orders.

 

In an effort to reduce the amount of waste generated and to save lots of trees, we do not include paper invoices in your packages.  So please save a copy of the invoice you receive via e-mail for future reference.

We also recycle the packaging materials we receive and use shredded paper whenever possible.


 

A quality bar handmade soap will often "sweat" in humid weather due to the high content of natural humectants.

Click here to read more!


Let us know how if you have any questions!  Contact Us

 

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You may not duplicate any portion of this website.