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You can take
your time and shop!
The shopping cart will hold your order for two weeks!
2. Send us a list
of what you would like to order in an E-mail
to:
First time customers:
We would appreciate your full name and address when you place
your order!
Also,
please indicate whether you will be paying with a money order
(or check) or PayPal. We cannot process credit card orders via
e-mail.
Returning customers:
please let
us know if any of your information has changed! |
3. If you
would rather use an order form...
You may copy the order
form (see link below) into a Word document
and E-mail the order form to:
Chagrin Valley Soap & Craft
ChagrinCraft@aol.com
You may print and fax the order form (see link below)
to:
Chagrin Valley Soap & Craft
440-247-5753
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***When
ordering by e-mail or Fax, your
order, with shipping/handling costs, and payment method will
be confirmed by invoice via e-mail prior to processing.
Please
DO NOT send payment until your order
and total charges are confirmed. |
There are two (2) printer friendly order forms
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HOURS OF OPERATION:
Monday thru Thursday
10am - 4pm Eastern Time
Although we are closed Friday through Sunday,
you can place orders via email or our new shopping cart
24 hours a day, 7 days a week. |
 |
Orders received after 2 pm
Eastern Time on
Thursdays
are shipped the following Monday or Tuesday!
|
US Orders
are
usually shipped within 3 to 5 business days
from receipt of payment.
Orders paid for after 2:00 pm Eastern
time are posted the following day.
|
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Let us know how if you have any questions!
Contact
Us
 |
During
the business week (Monday through Thursday) we
usually answer all of our emails within 24 hours.
There are times when e-mails (your or ours) get lost in
cyberspace somewhere. If you do not receive an
answer to your email within 24 hours, please send another.
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Also, we
do not respond to e-mails when we are closed, so . . .
Please read
Information on
Hours & Vacation Closings--click
here!
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